• Instructional Leadership: Technical Instruction, Curriculum Development, and Adult Learning
• Operational Management: Agile Operations, Strategic Planning, Logistics, and Risk Mitigation
• International & Interpersonal Relations: International Interoperability, Cross-Functional Leadership, Interagency Communication, and Conflict Resolution
• Analytical & Technical Skills: Data Analysis, Technical Writing, Lean Principles, and Budget Analysis

Degrees

• Master of Science, Data Science, University of Denver
• Master of Professional Studies, Organizational Leadership, Fort Hays State University
• Bachelor of Science, Applied Social Science, Colorado State University

Certifications

• Adult Education and Literacy, State of Missouri Department of Elementary and Secondary Education. Expires 6/10/2030
• Cambridge English Level 5 Certificate in Teaching English to Speakers of Other Languages. No expiration.
• Lean Six Sigma Master Black Belt

Waynesville School District, Waynesville, MO

english as a second language instructor | 2026-present

• Instruct students in grammar, vocabulary, pronunciation, and everyday conversation.
• Create engaging, interactive lessons tailored to different skill levels and age groups.
• Test and evaluate students regularly to track improvement and adjust teaching methods.
• Help students navigate cultural differences and adjust to living or working in English-speaking environments

Webster University, Saint Louis, MO

Adjunct professor | 2024-present

Instruct graduate-level courses for students pursuing degrees and certificates in the Walker School of Business and Technology

• Deliver a complex technical curriculum covering SQL, relational database design & management, ETL processing, and schema design
• Facilitate classroom discussions and provide academic counseling to support student success in a high-tempo academic environment

United States Army | Global

Senior operations manager | korea & fort sill, ok

Served as the Senior Transportation Manager and Senior Advisor to the COO, ensuring day-to-day operations regarding unit readiness, legal matters, personnel actions, and sustainment planning and synchronization.

• Supervised the coordination and conduct of future operational planning activities to ensure details associated with the short, mid, and long-range events were accounted for
• Developed Standard Operating Procedures and strategic work processes that were utilized organization-wide
• Cultivated an organizational climate that valued teamwork, collaboration, and performance-based metrics; deliberate actions increased overall retention and decreased personnel turnover rate
• Created an efficient training plan for driver licensing and certification for a 400-person organization; operated within the annual financial budget; program licensed over 250 operators before a major training exercise
• Analyzed requirements and designed training that reduced Master Driver certification time from 12 to 6 months; reduced instructor requirements while increasing the quality of training and knowledge upon completion
• Served as a leader, role model, academic counselor, and mentor for personnel while assisting in the overall development of the Training, Evaluation, and Employment plan
• Assisted the maintenance section in achieving the highest operational readiness rate of the division at 98%

Operations supervisor | Fort Leonard Wood, MO

Managed daily operations for a Basic Combat Training Battalion. Monitored training schedule and training management resources, supervised and maintained all personnel administrative data, training records, daily readiness reports, and medical readiness.

• Accounted for task analysis and understanding the complex problem at hand; recommended appropriate courses of action for process improvement and provided guidance on all aspects of training management
• Provided guidance on organizational standing policies, procedures, and processes; ensured all partner leadership were in alignment with organizational vision, culture, and values
• Provided technical oversight for programs associated with business processes, resource management, organizational analysis, systems management, strategic planning, and leadership; initiated appropriate courses of action, resource requirements, and personnel allocations necessary to accomplish organizational objectives

transportation supervisor | washington, dc

Operated as a Transportation Supervisor and Executive Chauffeur, accounting for the supervision of a complex 24-hour command operation center comprised of 27 managers, over 25 vehicles, and highly sensitive communications equipment valued over $2M.

• Developed a new training program for 6 different career positions, including 8 instructors; reduced training time by 50% with zero performance reduction
• Published multiple articles on professional development, leadership, talent management, and innovation; awarded the NCO Journal Army Press Writing Excellence Award

Senior transportation supervisor | washington, dc

Served as the Senior Transportation Supervisor in a nominative Presidential support unit under the operational control of the White House Military Office.

• Supervised and managed a complex, 24-hour command center that oversaw logistical support and worldwide ground transportation support to the Office of the President, White House Military Office, and Senior White House Staff
• Coordinated ground transportation and support, and cargo handling for Air Force One, Air Force One backup aircraft and First Lady aircraft
• Provided support requirements and liaised with White House Senior Staff, Department of State, embassies worldwide, and the United States Secret Service
• Established a 4-year plan for all 52 authorized master driver positions in the agency; created 100% transparent rotation

Warrioress League 209 | 2026-Present

board member

WL209 is a veteran-led 501c(3) non-profit primarily supporting women veterans and the unique challenges they face.

Provide financial and operational oversight to daily operations. With other board members develop strategic direction and set operational goals.

Missouri Master Naturalist | 2025-Present

The mission of the Missouri Master Naturalist Program is to engage Missourians in the stewardship of the state’s natural resources through science-based education and community service.

Participated in: Bluebird Nest Survey, Pollinator Fest, Water Quality Monitoring.

Group Administrator | 2016-2021

Served as an admin for a closed Facebook group that provides coaching, teaching, and mentoring for transportation leaders across all three service components. Over 7K leaders share knowledge and seek guidance. Accounted for content accuracy and distribution, professional development advice, new member vetting, and situational advice on various professional topics.

Defense Entrepreneurs Forum | 2016-2019

Financial operations

Accounted for all financial aspects of a 501(c)3 non-profit organization with a $50K annual budget. Member of a nationwide team that worked remotely to plan and execute three multi-day conferences at the University of Chicago-Booth Business School and the University of Texas, Austin. Planned and executed biannual leadership meetings.

• Master Naturalist Core Training
• Artificial Neural Networks & Machine Learning
• Data Analysis & Visualization
• Strategic Staff Managers Training
• Contracting Officer Representative Training
• Advanced Leadership and Management Training
• Basic Leadership and Management Training
• Technical Instructor Training
• Basic Security Management Training
• First Medical Responders Training
• Equal Opportunity Advisor Training
• Conflict Resolution Training
• Composite Risk Management

Awards

• NCO Journal Army Press Writing Excellence Award
  

Books & Anthologies

• Castle, B., Harry, D., & Kefalas, H. (2023). New Thoughts on Lean Leadership: Military Veteran and Business Perspectives in a Post-Pandemic Era.
• Kefalas, H. & Kennedy R. (2019). [Chapter 15: Mission Command in Corporate Logistics Environments] In Mission Command II: The Who, What, Where, When and Why: An Anthology, Chapters 2 & 5.
• Kefalas, H. & Vandergriff, D. (2019). [Conclusion: The Personnel System for Mission Command] In Mission Command II: The Who, What, Where, When and Why: An Anthology, Chapters 2 & 5.

Peer-Reviewed & Academic Articles

• Kefalas, H. (2025, February 18). “Inclusion in the American Military: A Force for Diversity (2nd ed.).” Journal of Political and Military Sociology.
• Kefalas, H. (2024, December 1). “The Use of Unstructured Data to Study Police Use of Force.” Chance.

Professional Articles

• Kefalas, H. (2020, September 14). “Leaders and Likers.” Company Grade Leader.
• Kefalas, H. (2017, December 19). “9 Ways The Army’s New NCO Eval Is Just As Flawed As The One It Replaced.” Task & Purpose.
• Kefalas, H. (2017, October 24). “Congress Needs To Take Back Responsibility For Sending Troops To Conflict Zones.” Task & Purpose.
• Kefalas, H. (2017, May 4). “What Talent Management Could Look Like.” Strategy Bridge.
• Kefalas, H. (2017, May 24). “How An Expert Action Badge Will Only Hurt Force Readiness.” Task & Purpose.
• Kefalas, H. (2017, April). “Take Care of Soldiers by Providing Early Developmental Opportunities.” NCO Journal.
• Kefalas, H. (2016, September 28). “7 Key Tips For Overcoming Army E-7 Promotion Board Rejection.” Task & Purpose.
• Kefalas, H. (2016, September 13). “Why NCOs Can And Should Be Innovators.” Task & Purpose.
• Kefalas, H. (2016, August 9). “This Is Why The Best NCOs Self-Develop.” Task & Purpose.
• Kefalas, H. (2016, June 9). “The Army Needs To Start Taking NCO Education More Seriously Now.” Task & Purpose.
• Kefalas, H. (2016, May). “The Art of Presence.” The Military Leader.
• Kefalas, H. (n.d.). “8 Reasons Why NCOs Should Write and Publish.” FTGN.
• Kefalas, H. (n.d.). “Some NCO Advice to New Majors.” FTGN.
• Kefalas, H. (n.d.). “Leaving it Better.” Company Grade Leader.